Please read these Terms and Conditions carefully before using this website or our services. By accessing or using this website, you agree to comply with and be bound by the following terms.

Important Notice: The information provided on this website is intended for general educational and informational purposes only and should not be considered medical advice, diagnosis, or treatment. If you do not agree with these Terms and Conditions, please discontinue using this website.

1. Who We Are & The Nature of Our Service

Dr. Biswarup Purkayastha is a Consultant – Heart & Lung Transplant, Cardiothoracic & Vascular Surgery at Artemis Hospitals, Gurugram, providing specialist consultations, diagnosis, second opinions, and surgical care for complex heart, lung, thoracic, and vascular conditions.

The care described on this website is delivered by Dr. Biswarup Purkayastha in collaboration with the treating hospital and its multidisciplinary clinical team.

It is important that you understand the following:

• This website provides general information about cardiothoracic, transplant, and vascular care and offers a platform to request consultations. It is not a substitute for an in-person medical consultation.
• Diagnostic investigations, laboratory services, cardiac imaging, pulmonary function tests, anaesthesia, intensive care, hospitalisation, transplantation services, and other procedures are provided by the treating hospital and its authorised clinical partners.
• Treatment recommendations are made only after reviewing your medical history, diagnostic reports, imaging, laboratory findings, and clinical examination.
• Browsing this website or submitting an enquiry does not establish a doctor–patient relationship. Such a relationship begins only after your consultation and acceptance as a patient.

2. Website Purpose

This website is intended to provide educational information regarding heart, lung, thoracic, and vascular diseases and their surgical management.

The website aims to:

• Educate patients about heart failure, coronary artery disease, valve disorders, aortic diseases, thoracic conditions, vascular diseases, and transplantation.
• Provide information about heart transplantation, lung transplantation, ECMO, ventricular assist devices (VAD), coronary artery bypass surgery (CABG), valve surgery, aortic surgery, minimally invasive cardiac surgery (MICS), thoracic surgery, and vascular surgery.
• Help patients understand diagnostic investigations, treatment planning, surgery, recovery, and follow-up care.
• Allow patients to request appointments, second opinions, or callbacks.
• Share educational articles, blogs, patient resources, and awareness information related to cardiovascular and thoracic health.

All medical decisions should always be made after consultation with a qualified Cardiothoracic & Vascular Surgeon.

3. Medical Disclaimer

The medical information published on this website is provided for general educational purposes only.

The information:

• Does not constitute medical advice.
• Does not replace consultation with a qualified healthcare professional.
• May not be suitable for your individual medical condition.
• May change as advances in medical science continue.

Treatment recommendations vary depending upon diagnosis, disease severity, overall health, medical history, investigations, imaging findings, and other clinical factors.

No treatment outcome, surgical result, or transplant success can be guaranteed.

4. Consultations, Second Opinions & Bookings

Appointments and second opinions may be requested through our website, telephone, WhatsApp, or email.

Please note:

• Submission of an enquiry does not constitute a confirmed appointment.
• Our patient care team will contact you to schedule your consultation.
• Preliminary guidance may be based on the information you provide and may change after clinical examination.
• Surgical planning and treatment recommendations are determined only after comprehensive evaluation.
• We reserve the right to reschedule appointments due to clinical or operational requirements.

Patients are responsible for providing complete and accurate medical information.

5. Eligibility for Treatment

The suitability of any procedure depends upon:

• Medical diagnosis
• Disease severity
• Diagnostic imaging and investigations
• Cardiac or pulmonary function
• Overall medical fitness
• Associated medical conditions

Dr. Biswarup Purkayastha reserves the right to recommend alternative treatment options where surgery or transplantation is not clinically appropriate or in the patient's best interest.

6. Treatment Outcomes

Clinical outcomes vary from patient to patient.

Results depend upon factors including:

• Underlying disease
• Stage or severity of illness
• Overall health
• Associated medical conditions
• Surgical complexity
• Response to treatment
• Compliance with medications and follow-up care

Any outcomes, recovery timelines, or success rates mentioned on this website are general information only and should not be interpreted as guarantees.

7. Pricing, Payment & Fees

Consultation fees and treatment costs vary depending upon the diagnosis, investigations, surgical procedure, implants or devices (where applicable), ICU stay, hospitalisation, medications, transplantation requirements, and overall complexity of treatment.

Please note:

• Website pricing, if displayed, is indicative only.
• Personalised estimates are provided after consultation.
• Additional investigations or procedures may involve separate charges.
• Payment terms will be communicated before treatment.

8. Cancellation, Rescheduling & Refunds

Appointments may be cancelled or rescheduled by contacting our team.

General guidelines include:

• Please notify us as early as possible.
• Cancellation policies applicable to hospital bookings will apply.
• Refund requests are reviewed individually.
• Non-refundable expenses already incurred, including investigations or hospital services, may not be eligible for reimbursement.

9. Patient Responsibilities

Patients are expected to:

• Provide complete and accurate medical information.
• Share previous reports, imaging studies, and prescriptions.
• Follow all pre-operative and post-operative instructions.
• Attend scheduled consultations and follow-up appointments.
• Inform the medical team of any changes in health condition or medications.

Failure to follow medical advice may affect treatment outcomes.

10. Intellectual Property

All content published on this website—including text, graphics, photographs, illustrations, videos, logos, educational material, and branding—is the intellectual property of Dr. Biswarup Purkayastha unless otherwise stated.

No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

11. User Responsibilities

By using this website, you agree to:

• Submit accurate information.
• Use the website only for lawful purposes.
• Not attempt unauthorised access to website systems.
• Not introduce viruses, malware, or harmful software.
• Not misuse website content.

We reserve the right to restrict access for users violating these Terms.

12. Third-Party Links

This website may contain links to external websites for educational purposes.

We are not responsible for:

• Third-party website content.
• Privacy practices.
• External policies.
• Information accuracy.

Users should review the policies of any third-party websites they access.

13. Limitation of Liability

To the maximum extent permitted under applicable law, Dr. Biswarup Purkayastha shall not be liable for:

• Errors or omissions in website content.
• Decisions made solely on website information.
• Website interruptions.
• Technical failures.
• Loss of data.
• Indirect or consequential damages arising from website use.

Nothing in these Terms limits liability where such limitation is prohibited under applicable Indian law.

14. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy, which explains how personal information and medical records are collected, processed, stored, and protected in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

15. Changes to These Terms

We reserve the right to revise these Terms and Conditions at any time.

Updated versions will be published on this page. Continued use of the website constitutes acceptance of the revised Terms.

16. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by the laws of India.

Any disputes relating to this website or services shall be subject to the jurisdiction of the competent courts of Gurugram, Haryana.

17. Contact Us

For questions regarding these Terms & Conditions or our services, please contact: 

Dr. Biswarup Purkayastha
Consultant – Heart & Lung Transplant, Cardiothoracic & Vascular Surgery
Artemis Hospitals
Sector 51, Gurugram, Haryana 122001, India

We aim to respond to all enquiries during regular clinic hours.